Testimonials

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Our customers really like us! But don’t take our word for it. Here are some actual reviews posted by our customers on the web.

If YOU are a satisfied customer, we invite you to click the "thumbs up" icon to review your experience with our business. Thank you!

D

Capacitor went out on an older compressor around 5:00 and by 8:30, Chris and two young men were out here and replaced it. Same day service is really hard to find these days, but these guys are reliable and professional and go the extra mile! I had them out in the winter with another issue and Derrick took care of that as well. This is a top notch HVAC company that focuses on customer service and satisfaction. Thanks again PHI!

Randal Davis
5

Call PHI for all your Hvac needs ,great service and friendly people

Francisco Villarreal
Gainesville, TX
5
B

Decided to use PHI after meeting with the owners son for a new quote, he really was knowledgeable about the system and was able to guide us to pick our new unit. They were a bit more expensive than the competitor, but made us feel comfortable spending the extra amount for the better product and better warranty. There have been a few things pop up with the new install, but they have been very attentive and come out quickly every time we’ve needed them.

Alex Bednar
5
G

This company is a gem of a find. I had asked them to come as a second opinion from the initial company I called. This first company assured me the Freon level was fine. That the Freon type I had was the very expensive kind. That the coil in one of the units was bad and I had an option of a $4,950 repair or an $8,000 replacement. PHI Heat and Air came and found the unit was very low on the less expensive kind of Freon. Chris (highly skilled professional) quickly charged the system, added dye to identify any leaks, and the system recovered immediately and is running great two weeks later.
He charged me a few hundred dollars and assured me the coil or system doesn’t need replaced. Also, followed up with a courtesy call to ensure all is working well. I’m so impressed!! So good to find competent, honest, customer focused businesses. PHI you have a customer for life and free word of mouth advertising.

Terry Gooch
5

They do a great job and try to get you the best deal possible. The warranty on the unit we purchased is also way better than the last company we dealt with. They do great work!

Cindy Moorhead
Dallas, TX
5
K

The hottest day yesterday and my cool air stopped. Called and Chris came out the same day. He was booked so came out in the evening. Did his repair and left so fast and my houses cooling again!!! We are signing a contract for regular maintenance with them too! Chris is really nice guy and very knowledgeable! We will use only these guys!

Brenda Khastehdel
5
F

They were responsive and helpful from the first time I called. They walked me through things I could try to troubleshoot the problem. When nothing else worked they made a priority to get a guy out to my house even though the snow and ice was horrible out. With all the calls they got, they made sure to let me know when they could be there and texted me with any updates.

When the tech got here he looked at all the items needed to find out the problem got up in the attic and zeroed in on the problem very quickly. He called immediately to see if parts were available and put them on hold for us and then went and got them. He came back shortly and installed everything. As for clean it looked as though he was never here he took all the old parts and cleaned up everything. Then he just waited and checked out to make sure the vents were putting out appropriate heat.

I know during the storm they are flooded with calls but they were attentive polite and very informative and never promised more than they could deliver. They made a point to get us back with heat. They were fair with prices and their service was second to none.

I would recommend them to anybody needing air or heat work. They go above and beyond.

Sherree Farkas
5

Very nice, courteous,and professional staff. Willing to do what it takes to get the job done

Candice Peters
Muenster, TX
5

They are very thorough! Everyone was very nice. from the receptionist to the tech that came to the house. Their prices are very fair!

Bridget Sutton – Hester
Fort Worth, TX
5

Called late at night about heater being out and their on-call person (turned out to be Chris the technician) answered and made note for them to call back in the morning. Got the call back and schedule a same day appointment for a few hours later. The technician Chris was very prompt and polite. He was very knowledgeable of the maintenance required and was able to get educate me on how i might be able to resolve the issue myself in the future. Will definitely use their services again.

Stephen Eyre
5